Fillout vs Jotform: Pricing and Responses
Fillout vs Jotform verdict: Fillout is the simpler seat-and-response buy for most teams, because every Fillout plan lists unlimited seats and the Free plan includes 1,000 responses per month, while Jotform’s embedded plan data caps Free at 5 forms, 100 submissions and 1 sub-user, and paid Bronze, Silver and Gold plans cap sub-users at 3, 10 and 100 (official Fillout pricing page and Jotform pricing page, checked November 11, 2026). Jotform is the pick when a 30-day money-back policy matters, or when you want Gold’s HIPAA flag and 10,000 submissions in Jotform’s own product family. Jotform’s public price list also conflicts with itself on currency and on the “starts at $19” claim, so confirm the checkout currency before you compare dollars to euros.
Ideal for Fillout: several editors on one form tool, buyers who need 1,000 free responses, and teams that want branding removed at Fillout Pro ($40 per month billed yearly, $480 per year).
Choose Jotform if: you want a 30-day money-back request after a payment made directly to Jotform, you already live in Jotform’s forms, tables, sign and AI-agent suite, or Gold’s HIPAA flag and 100 sub-users are the deciding features.
- Seats: Fillout lists unlimited seats on every plan; Jotform’s visible plans list 1, 3, 10 and 100 sub-users on Free, Bronze, Silver and Gold.
- Free volume: Fillout 1,000 responses per month and unlimited forms; Jotform 100 submissions, 5 forms.
- Refunds: Fillout Terms say all payments are final and non-refundable, with 30 days’ written notice to cancel; Jotform Terms describe a 30-day money-back policy for direct payments when you cancel the account.
By the Unfair Advantage editorial team · Updated November 11, 2026. Method: reading of the official Fillout pricing page (plan cards and comparison), Fillout Terms of Service, the official Jotform pricing page (JSON-LD offer, embedded window.planList data and Terms of Use), all fetched November 11, 2026 (Europe/Paris). Jotform’s on-page cards are rendered in JavaScript; the dollar figures in the page’s JSON-LD and the euro figures in planList are quoted separately, without any currency conversion on our side. We did not open paid accounts, publish forms or collect submissions. For Fillout versus Typeform, see the live Fillout vs Typeform comparison. For a product-only reading of Fillout, see the live Fillout review of pricing and forms.
Who should pick Fillout, and who should pick Jotform?
Pick Fillout when unlimited editors and a generous free response cap decide the purchase. Pick Jotform when a 30-day money-back window, HIPAA on a named Gold plan, or staying inside Jotform’s wider product set matters more than seat maths.
Fillout fits when…
- Several people build or review forms and you do not want a sub-user cap.
- You need up to 1,000 responses per month at $0, or 2,000 / 5,000 / unlimited responses on Starter, Pro and Business.
- You want vendor branding removed at Pro, $40 per month billed yearly ($480 per year).
- You already compared Typeform and want the same Fillout side against a different vendor.
Jotform fits when…
- You want a published 30-day money-back policy on payments made directly to Jotform, as stated in its Terms of Use.
- You need the HIPAA flag that Jotform’s planList sets to true on Gold (and lists 10,000 submissions, 100 forms, 100 sub-users).
- Your team already uses Jotform Tables, Sign, Workflows or AI Agents and wants forms in the same account.
- Five forms and 100 submissions are enough to start on Jotform Free.
How do Fillout and Jotform prices compare?
Fillout’s paid cards are in US dollars, with a monthly price and a yearly total printed on each card. Jotform’s pricing page publishes two official price views that do not match, so they are tabled separately rather than forced into one currency.
| Fillout plan | Monthly / billed yearly | Yearly total | Responses and seats |
|---|---|---|---|
| Free | $0 / month, labeled free forever | $0 | 1,000 responses/month, unlimited seats, unlimited forms |
| Starter | $15 / month billed yearly (card also shows $228 struck through) | $180 | 2,000 responses/month, unlimited seats |
| Pro | $40 / month billed yearly (card shows $588 struck through) | $480 | 5,000 responses/month, unlimited seats, branding options listed |
| Business | $75 / month billed yearly (card shows $1,068 struck through) | $900 | Unlimited responses, unlimited seats |
| Enterprise | Not disclosed | Not disclosed | Not disclosed |
Fillout’s annual toggle still says “Save 20%”. Against the implied monthly figures behind the struck-through totals ($228, $588, $1,068 are 12 × $19, $49 and $89), the yearly totals save about 21% on Starter, 18% on Pro and 16% on Business — the same mismatch we flagged on November 10, 2026, and it is still on the page today.
| Jotform official view | What it publishes | Notes |
|---|---|---|
| JSON-LD on the pricing page (USD) | Paid plans “start at $19 per month”; AggregateOffer lowPrice 0.00, highPrice 99.00, offerCount 4, priceCurrency USD | This is the structured-data price range, not a per-plan card |
| Embedded planList, Free / Bronze / Silver / Gold (currency field EUR) | Free 0; Bronze 39 monthly / 408 yearly; Silver 49 / 468; Gold 129 / 1,188 | The same object marks those four plans visible; we do not convert these amounts into dollars |
| planList onSale yearly figures (same EUR object) | Bronze 234; Silver 294; Gold 774 | These are sale fields in the data object, not necessarily the price on the card you see |
| Enterprise in planList | A USD object is present, with sale figures that look inconsistent | We treat Enterprise list pricing as not disclosed and expect a sales conversation |
Jotform Bronze yearly 408 ÷ 12 = 34 per month; Silver 468 ÷ 12 = 39; Gold 1,188 ÷ 12 = 99. That Gold yearly equivalent matches the JSON-LD highPrice of 99.00, while the “starts at $19” line is closer to a promotional yearly figure than to the 39 monthly Bronze field. Confirm the currency and the rate at checkout; do not assume the euro planList and the USD schema describe the same bill.
Where do Jotform’s official prices disagree?
The Jotform pricing page we fetched on November 11, 2026 carries a USD schema and an embedded plan table whose currency field is EUR, even when the URL is requested with ?currency=USD. That is the main conflict.
- Currency: JSON-LD is priceCurrency USD, with a $19 starting claim and a $99 high price. window.planList labels Free, Bronze, Silver and Gold as EUR at 0 / 39 / 49 / 129 monthly.
- Starting price: “Paid plans start at $19 per month” in the schema description does not match the 39 monthly Bronze field in planList. It is closer to the onSale yearly Bronze field of 234 (234 ÷ 12 = 19.5), which we will not treat as the standard list price.
- High price: schema highPrice 99.00 matches Gold yearly 1,188 ÷ 12, not the 129 Gold monthly field.
- Fillout savings badge: “Save 20%” still does not match the 16–21% effective saving on the printed yearly totals.
How do seats, forms and submission caps compare?
This is the clean comparison, because limits are not currency-dependent. Jotform limits below come from the visible Free, Bronze, Silver and Gold objects in planList; Fillout limits come from the pricing cards, all checked November 11, 2026.
| Cap | Fillout Free / Starter / Pro / Business | Jotform Free / Bronze / Silver / Gold |
|---|---|---|
| Editors / sub-users | Unlimited seats on every plan | 1 / 3 / 10 / 100 sub-users |
| Forms | Unlimited forms on Free and above | 5 / 25 / 50 / 100 forms |
| Monthly responses or submissions | 1,000 / 2,000 / 5,000 / unlimited | 100 / 1,000 / 2,500 / 10,000 submissions |
| Payments collected | Listed on Fillout Free | 10 / 100 / 250 / 1,000 payments |
| HIPAA | Not listed as a self-serve flag on the Fillout cards | False on Free, Bronze and Silver; true on Gold in planList |
A three-editor team on 800 responses a month stays on Fillout Free ($0) and would need at least Jotform Bronze for the third sub-user, at whatever Bronze rate checkout shows. Forms that hand off to a booking page can use a scheduling tool next; our live Cal.com review for team booking links covers that step. Forms that start a workflow can be read alongside our live n8n review for workflow automation.
How do refunds and cancellation compare?
This is the sharpest policy contrast in the set: Jotform publishes a 30-day money-back path; Fillout’s Terms do not.
- Fillout Terms (effective July 2, 2022, still the text fetched November 11, 2026): “All payments are final and non-refundable.” Paid subscriptions renew unless you notify Fillout in writing of your intent to cancel at least 30 days before the next billing period. Account termination notice in the Terms points to support@zite.com.
- Jotform Terms of Use: if you cancel your account within 30 days of a payment made directly to Jotform, you may request and receive a refund through Jotform Support. Refunds for other reasons are at Jotform’s sole discretion. Refunds are not available for add-on fees such as AI agent phone numbers. Subscriptions renew automatically until you cancel or downgrade to a free/Starter plan. Purchases made through the Google Play app or website follow a different refund path, which Jotform points to separately.
What pitfalls should buyers watch for?
- Jotform currency split: USD schema versus EUR planList on the same official page; confirm the currency at checkout.
- Jotform “starts at $19”: that schema line does not match the 39 monthly Bronze field.
- Jotform sale fields: onSale yearly amounts in the data object may not be the card price; we do not treat them as list prices.
- Jotform sub-user caps: 1 / 3 / 10 / 100; extra editors are not an unlimited field on these plans.
- Fillout 30-day written notice: Terms require notice 30 days before renewal, and payments are non-refundable.
- Fillout landing: the disclosed button still redirects toward the Zite domain; check that the checkout plan is a Fillout forms plan.
Should you choose Fillout or Jotform?
| Buyer | Pick | Why |
|---|---|---|
| Several editors, 1,000 responses, $0 budget | Fillout Free | Unlimited seats and 1,000 monthly responses |
| Branding removed, 5,000 responses | Fillout Pro | $480 per year at the yearly card price |
| Unlimited responses, unlimited seats | Fillout Business | $900 per year |
| Buyer who wants a 30-day money-back window | Jotform | Terms allow a refund request after a direct payment if you cancel within 30 days |
| HIPAA flag on a named self-serve plan | Jotform Gold, subject to checkout | planList sets hipaaCompliance true on Gold |
| Team already inside Jotform’s other products | Jotform | Forms stay in the same vendor suite |
Key takeaways
- Fillout lists unlimited seats on every plan and 1,000 free responses per month; paid yearly totals are $180, $480 and $900 for Starter, Pro and Business (Fillout pricing page, November 11, 2026).
- Jotform’s visible plans cap sub-users at 1, 3, 10 and 100 and cap monthly submissions at 100, 1,000, 2,500 and 10,000 on Free, Bronze, Silver and Gold (planList on the Jotform pricing page, November 11, 2026).
- Jotform’s own page disagrees on currency and starting price: JSON-LD says paid plans start at $19 per month in USD with a $99 high price, while planList labels Bronze, Silver and Gold as EUR at 39, 49 and 129 monthly (November 11, 2026).
- Fillout Terms say all payments are final and non-refundable and require 30 days’ written cancel notice (Terms fetched November 11, 2026).
- Jotform Terms describe a 30-day money-back policy for payments made directly to Jotform when you cancel the account (Terms fetched November 11, 2026).
- Fillout’s “Save 20%” yearly badge still does not match the 16–21% effective saving on the printed yearly totals (Fillout pricing page, November 11, 2026).
Our verdict: For most teams that care about seats and free response volume, Fillout is the clearer list-price choice, with one important trade-off: its Terms make prepaid fees non-refundable. Choose Jotform when the money-back window, a Gold HIPAA flag or an existing Jotform workspace matters more, and confirm the checkout currency because the official Jotform pricing page still publishes USD schema next to an EUR planList. On either side, read the cancel rules before you prepay a year.
FAQ
Is Fillout cheaper than Jotform?
On seats and free volume, Fillout is easier to cost: Free is $0 with unlimited seats and 1,000 responses, and paid yearly totals are $180, $480 and $900. Jotform’s official page publishes both a USD “starts at $19 / high $99” schema and EUR planList figures of 39, 49 and 129 monthly, so a dollar-to-euro total is not something we will invent (checked November 11, 2026).
Does Jotform include unlimited users like Fillout?
No on the visible self-serve plans. Jotform’s planList caps sub-users at 1 on Free, 3 on Bronze, 10 on Silver and 100 on Gold. Fillout lists unlimited seats on Free, Starter, Pro and Business (pricing pages, November 11, 2026).
Which free plan is more generous?
Fillout’s, on the published caps: unlimited forms, unlimited seats and 1,000 responses per month. Jotform Free lists 5 forms, 100 submissions and 1 sub-user (Fillout cards and Jotform planList, November 11, 2026).
Can I get a refund from Fillout or Jotform?
Fillout Terms say all payments are final and non-refundable, with 30 days’ written notice to stop renewal. Jotform Terms say you may request and receive a refund if you cancel your account within 30 days of a payment made directly to Jotform; add-on fees such as AI agent phone numbers are excluded (Terms fetched November 11, 2026).
Why do Jotform prices look inconsistent?
The official pricing page carries USD structured data (paid plans start at $19, high price $99, four offers) and an embedded planList that labels Free, Bronze, Silver and Gold as EUR at 0, 39, 49 and 129 monthly. We quote both and do not convert currencies (fetched November 11, 2026).
Does Jotform include HIPAA on a self-serve plan?
Jotform’s embedded planList sets hipaaCompliance to true on Gold and false on Free, Bronze and Silver. Fillout’s pricing cards do not list a self-serve HIPAA flag. Confirm coverage on the checkout or sales path before you rely on it (November 11, 2026).
Did Unfair Advantage test Fillout and Jotform hands-on?
No. We did not open paid accounts, publish forms or collect submissions. This comparison uses the official Fillout pricing page and Terms, and the official Jotform pricing page (JSON-LD and planList) plus Jotform Terms of Use, all fetched November 11, 2026 (Europe/Paris).
Sources
Sources are listed as plain URLs, without links, so this page sends no clicks to vendors other than through the disclosed affiliate button. Dates are Europe/Paris verification dates unless a source stamps its own date.
- Fillout pricing page, https://www.fillout.com/pricing (plan cards, yearly totals, “Save 20%” toggle; checked November 11, 2026)
- Fillout Terms of Service, https://www.fillout.com/terms (effective July 2, 2022; non-refundable payments, 30-day written cancel notice; checked November 11, 2026)
- Jotform pricing page, https://www.jotform.com/pricing/ (JSON-LD AggregateOffer USD $0–$99, “starts at $19”; checked November 11, 2026)
- Jotform pricing page embedded window.planList (visible Free, Bronze, Silver, Gold, currency field EUR, limits and monthly/yearly fields; checked November 11, 2026)
- Jotform Terms of Use, https://www.jotform.com/terms/ (30-day money-back policy for direct payments; checked November 11, 2026)